Why Am I Getting a Call After I Book My Condo Online?

When you book a Vacation Quest condominium online, you may think that’s the end of the transaction. But this is your vacation and you’re part of a travel club that cares about your experiences. So we want to make sure you have all the necessary tools well before you pack and head out on your adventure.

That’s why we are calling members after booking a vacation online to make sure you are happy with your choice. Here’s what to expect when you hear from a Vacation Quest representative:

Know What You Booked

Not all condos are alike and infrequent travelers might not know what our amenity terms mean. For instance, if you want to cook big meals, you need a condo with a full kitchen, as opposed to a kitchenette. If you have trouble climbing stairs, you’ll need a condo with easy access.

We’ll also review the Special Conditions you might have overlooked and point out the status of possible construction, if the units have air conditioning or if a resort charges additional fees.

It’s Not a Sales Call

Don’t worry, we are not using this as a chance to sell anything! You don’t have to speak with us, but we want you to be aware that our representatives are calling to make sure you know where you are staying and what to expect.

Get the Personal Touch You Deserve

One of the long-lost perks in the travel agency is person-to-person customer service. Sure, you can book a vacation online, but having someone to discuss your trip is a benefit few others provide. Global Connections, Inc. Operations Manager Emily C. wants to give you the full benefit of your travel club membership.

“This is not a service you get from an online booking agent and we care that you book the condo that you want,” she said. “Vacations are for making memories, they’re not supposed to be a hassle.”

The next time you book a condominium online, look forward to a call from a Vacation Specialist. We hope this service enhances your booking experience!

Corey is a writer from Overland Park, KS, and has been with Vacation Quest since September. Once a sportswriter, he traveled the country and became proficient in airport security line etiquette and leaving items in hotel rooms.